If the commission request is accepted, a 30% non-refundable down payment is expected. After this a minimum of $300 a month is expected till paid in full.

Commission work will not start till the project is paid in full. Placement in the queue will also affect work time.

Payments at this time are only taken via square invoice.

In the event the client is not able to make a payment for any reason, please contact us ASAP to discuss options!

We understand that occasionally, things happen in life that are beyond our control. Regardless, the clients slot will be pushed back behind the next project in line, as projects are completed as they're paid for.

Once the design is finalized and payments have begun, any design changes or additions may be subject to a fee.

Coyote Arcade reserves the right to refuse any requested changes/updates outside of what the original purchase was intended to be.

Please take the time to be certain about what you want for your project in advance! Any alterations to your project will increase the wait time of the full queue.

A 30% non-refundable down payment is required within a week of acceptance. We strongly recommend making sure you are financially able to afford buying a fursuit before emailing us. We take payments but do keep in mind that the order of our project queue is based upon payments. If you stop payments, you will be pushed back.

If you would like a refund and your suit has not been started you can be refunded everything except the 30% down payment.

If your suit has been started and you would like a refund you will be refunded according to how much work has been completed. We reserve the right to finish and sell your suit if this is the case. After the suit is completed there is no refund option.

When requesting a refund be aware that larger amounts may be returned in payments. A timeframe will be discussed in time of request.

We reserve the right to terminate your commission at any time, with or without prior notice. If we terminate the commission at any time client will receive the full amount back.

Communication with the creator is to be cordial and professional. The following would be considered grounds for termination if you in any way try to: Defame, abuse, harass, stalk, threaten myself or otherwise violate the rights of others, including, without limitation, others’ privacy rights or rights of publicity.

Coyote Arcade does not accept completion dates or deadlines at this time.

Coyote Arcade requires a well-made DTD for any bodysuits. Poorly made DTDs can cause a poorly fitting suit.

If the DTD is unusable, we will request another at your own cost. Again, your DTD is essential to assure that your suit fits you just right!

Failure to provide us with a DTD on our agreed-upon deadline will cause the project to be moved behind those that are ready to progress.

Don't forget to re-tape your DTD over where it was cut for you to get out, or there will be a fee.

DTD will be requested to be made and shipped about a month before needed, to reduce risk of dtd shrinkage or body changes (losing or gaining weight) we require the DTD to be made soon before starting.

Coyote Arcade will not work with clients under the age of 18 for any reason. ID may be requested.

Coyote Arcade will not work with parents looking to purchase a fursuit as a proxy for their child, or for someone who is under 18.

Shipping is not included in the price of your fursuit. It will be charged separately once your fursuit is ready to be shipped.

Coyote Arcade is not liable for any lost or damaged product. In the event of a lost or damaged package, please contact us immediately and photograph any and all damage the moment the package arrives.

Customs fees for international orders are the buyer's responsibility. Items shipped outside of the United States will be marked for the full value. Under no circumstances will packages be undervalued or marked as gifts.

All new suits include a one year warranty for free repairs due to mistakes on my part. These are handmade items and will not be perfect, but any damage that you may have concerns about please provide detailed photo/written documentation.

Coyote Arcade retain the right to refuse repairs that I believe are to be due to poor costume care or general negligence.

It is up to you to care for your suit. we are not responsible for any damage caused due to poor care such as: overzealous activity in suit, damage caused by the suit being loaned to another person, lack of cleaning or fur matting due to poor care, etc.

Repairs require that the client pay for shipping both ways. Please check with me before shipping any items in need of repair.

All items should be well cleaned before being sent. Failure to properly clean your suit may result in your package being sent back, and no repairs being done.

Any and all modifications, alterations, or repairs done to the suit by someone other than Coyote Arcade will void your warranty.

Updates will be posted to Coyote Arcades wip/Updates telegram channel.

Coyote Arcade has a public trello to see your place in my queue.

Though we will not give daily updates dont hesitate to message me if you have any questions or concerns.

We will send work in progress pictures as we work on your suit. Some things we will ask for input before proceeding.

We ask that you keep in mind that Coyote Arcade is a single-person team. We try to reply as soon as we can to any messages but we ask you do be patient!

Custom character commissions require a clear 2-3 view reference sheet. The full front. back, face, tongue, teeth, along with undersides of hand and feet paws must be visible.

References must be unshaded.

Examples below by ApexYotie

Our Studio is home to a cat, So be aware your suit may come near them. If this is a concern do let me know ahead of time. I will take extra precautions and do a deep clean of your suit before shipping.